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Field Service Engineer/Technician - CT, FL & MD

Category :
Laborer
EmploymentType
Full Time
Skills
  • 2 years minimum experience assembling, troubleshooting or service machinery or systems
  • Working knowledge of electronics, hydraulics, mechanics and their interrelationships
  • Ability to read and understand technical drawings and handbooks
  • High analytical ability, reason through problems, troubleshoot
  • Hands-on aptitude, ability to work independently
  • Computer literate - ability to process parts and service orders in company ERP system
  • Domestic and international travel as required
  • Prior marine experience  highly beneficial

AS or BS in Electrical Engineering, Electronics Technology or equivalent beneficial

Description

We are a dynamic team of professionals supplying our highly successful technology-based products worldwide.  We are seeking an organized, efficient, self-starter with an enthusiastic attitude to join our customer service team.  Job entails travel to vessels to install, commission, service or repair our Naiad Dynamics systems and to provide inside service support and/or engineering or production related assistance when not traveling.

Responsibilities

  • Provide top quality on-site service at ship location
  • Provide top-quality inside service when not traveling
  • Provide support to engineering, manufacturing, assembly, testing, quality assurance or other departments as time allows
  • Maintain company service database and service records
  • Prepare and process Service Reports
  • All other duties reasonably assigned by management

Personal Attributes

  • Consistently high professional demeanor when interacting with customers
  • Ability to professionally and effectively communicate and interact with coworkers
  • Ability to analyze problems and determine appropriate technical solutions
  • Ability to work independently and meet deadlines
  • Fast and accurate - reliable and timely work
  • Performance and poise while under pressure
  • Quality and customer oriented

About US

Naiad Dynamics US, Inc. is a well-established Naiad Maritime Group, Inc. company with operations in CT, MD, FL with affiliated companies in the Netherlands, United Kingdom and Australia.  We supply high quality specialized ship systems throughout the world.

We offer a comprehensive benefits package including major healthcare coverage, dental, 401(k) with immediately vested 100% company match, disability insurance, life insurance, and an employee profit sharing program.  Benefits are subject to policy/plan details.

Affirmative Action-Equal Opportunity Employer

Employer

Naiad Dynamics US, Inc.

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