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Business Management

Corporate / Senior Management
Employers
  • Tax Preparer at Liberty Tax Services
    Jan 2019 - Apr 2019
    Prepare tax returns for individuals or small businesses. Establish rapport with clients to build working relationships and increase retention� Provides exceptional customer service Prepares fast, accurate tax returns using industry leading technology Fulfills ongoing tax training and testing requirements
  • Sales Store Clerk at Department of Defense- Norfolk Commissary
    Nov 2017 - Jan 2018
    All services sales representatives not listed separately. Operate the cash register and provide accurate change to cash-paying customers Suggest complementary items when appropriate Greet and provide assistance to customers Unpack shipments in the store room, categorize them appropriately and restock shelves Place, prepare and distribute special orders for customers who can't find what they need in the store
  • Substitute Teacher at Chesapeake Public Schools
    Sep 2013 - Nov 2017
    Introduce new material and review lessons with 9 to 28 children, including ED, ID and LD courses Implement good time management skills and the ability to properly handle misconduct� Provide administrative, educational and social support Test, analyze and collect testing data for benchmarks, PALS and etc.
  • Lead Teacher at Brilliant Beginnings Learning Center
    Mar 2016 - Jan 2017
    Planned and implemented age appropriate activities that were based on the curriculum Provided a safe, nurturing and educational environment� Supervised approximately 4 teacher assistants with a class size of 10-19 students First Key Holder Substituted and assisted with other age groups and events
  • Teller at Woodforest National Bank
    Oct 2009 - Sep 2013
    Processed teller transactions for individuals and business accounts Created multiple marketing strategies to attract new customers and sell bank products Completed weekly and daily audits Examined, evaluated and processed loan applications
  • Customer Retention Specialist at Sprint Nextel
    Mar 2007 - Oct 2009
    Processed payments and applied discounts Ordered equipment and added additional lines to accounts Received in-bound retention calls Performed troubleshooting and processed repair tickets
  • Store Manager at Cash Express of VA INC
    Nov 2004 - Jan 2007
    Conducted small group sessions on daily goals and requirements Approved or rejected payday cash advances Submitted delinquent accounts to collections Processed court document for legal liability (judgments and garnishments) Processed weekly payroll for 10 employees
Educations
  • Bachelors of Science
    Business Management at University of Phoenix
    2018 - 2019
  • Associates of Science
    Business Adminstration at Tidewater Community College
    2004 - 2007
3708 Sylvan Lane Virginia Beach Virginia 23453
United States
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