Costumer service

Description: EDUCATIONS 2013/2015: CCFA Cabin Crew Training Center - Diploma in Hosting on Board Air and Maritime Transportation - Cabin Crew Certificate Of Achievement 2011/2013: «ISTA MASSIRA EL JADIDA» Electricity Engineering Diploma 2015 : Call Canter Training Diploma EXRERIENCES & Training : Participated As STEWARD : Marrakech of Humor (Marrakech de rire 2014 ) Receive the actors and visitors. Give them information about the place category. Show them the way and area where they will seat. Global Entrepreneurship Summit (GES 2014): Receiving visitors and show them the way for conference's rooms. Translation headset: distribution and collections. International Festival of Human Rights(2014): Receiving visitors and show them the way for conference's rooms. Translation headset: distribution and collections. Internship: 2014 : Trained As a Hosting Agent With ROYAL AIR MAROC ; Marrakesh Menara Airport Hosting passengers on departure and during arrival. Dealing with passenger enquiries about flight. Telling passengers about luggage restrictions. Calming and reassuring nervous passengers. Boarding passengers Check- in in passengers Feb 2015: Marsh 2015: Trained as Hosting Agent ONDA(Office National Of Airports) Oct 2015- Nov 2015 : Trained as Hosting Agent ONDA Work At Call Center For 4 Month

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