IQPC Exchange interviewed the General Counsel of Maersk Line to find out how the legal department  has utilised lean methodologies

IQPC Exchange interviewed the General Counsel of Maersk Line, Martin Clausen, to find out how the legal department of the largest container ship operator in the world has utilised lean methodologies, and what impact this is having on productivity.

Martin's team has implemented a number of systems and methods and is planning to expand these in the future. One of the key tools they have applied so far is a visual management system.

The team has also done work observations to investigate how their legal executives currently work, offer tips on how to improve their processes and identify training needs. The next stage planned for the legal department is a Gemba observation, which is a workplace observation technique used in Lean theory.

The interview with Maersk Line's General Counsel is available to access here.